Tel: +86(10)-4000581019-8003Email: service@grt.ink
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FAQ
Q1: Are you a factory or a trading company?
A :We are a factory. High-tech companies take network interface card and optical module products as the main product and integrates design,research and development,production and sales.
Q2: What are your Main Products?
A :Our main products are Ethernet Network Interface Card ,Optic Transceiver Module, WDM devices, Optical Converter, Optical Fiber Patch Cord, and Optical Splitter.
Q3: What is your Product Quality?
A :Our products are with CE ,FCC,RoHs certification.
Q4: What is your MOQ?
A :Different product has different demands,it is hard to set a absolute standard. We mainly discuss with customers according to the actual order state.
Q5: What is your General Terms of Payment?
A :TT, Paypal,Wechat,Alipay.
Q6: What is your General Delivery Time?
A : As for Sample Order:
（1）Small-size item about 5-7 work days.
（2）Big-size item about 15-20 work days As for Bulk Order about 25-30 work days.
As for special conditions all is decided by actual state.
Q7: What is your Logistics?
A :According to customers actual demands we can help the choose the best way they need.
（1）By Express : FedEx、TNT、DHL、UPS、Aramex 、SF and etc.
（2）By Sea.
（3）By Air.
If you have any other demands just contact us, we will try our best to support you.
Q8: Can you do OEM and ODM?
A :Yes, we can.
Q9: How to get your after-sale technical support and service?
A : If you have any question or suggestion on our products and service,you are welcome to call us or email us .We will serve you whole warm-hearted.Hot line is 8613552356892,or your directly customer service.
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